{"id":9467,"date":"2022-04-10T10:10:28","date_gmt":"2022-04-10T08:10:28","guid":{"rendered":"https:\/\/www.torcaldeantequera.com\/general-conditions-2\/"},"modified":"2026-08-27T17:34:49","modified_gmt":"2026-08-27T15:34:49","slug":"general-conditions-2","status":"publish","type":"page","link":"https:\/\/www.torcaldeantequera.com\/en\/general-conditions-2\/","title":{"rendered":"General conditions"},"content":{"rendered":"

General terms and conditions for contracting and participating in guided tours, and image rights<\/b><\/span><\/h3>\n

Participants, by the mere fact of registering for an activity, assume that, due to the characteristics of these activities, they cannot be exempt from a certain risk.<\/p>\n

Likewise, each participant is responsible for being in the necessary physical and mental condition to participate in the activities for which they are enrolled, and for not being under the influence of relaxing, stimulating, or hallucinogenic substances during said activities.<\/p>\n

All activities are conducted in groups, which requires adapting to the level of the less physically or technically skilled. Therefore, activities may vary in length, duration, difficulty, etc., at the guide’s discretion, to preserve the integrity and safety of participants. <\/p>\n

If minors participate, their parents\/guardians will be responsible for their participation and must be aware of the risks and specificities of the activity booked, as well as the other instructions included in the booking confirmation message.<\/p>\n

The participant agrees to obey the instructors and follow the safety rules and instructions they dictate.<\/p>\n

On the day of the activity, participation may be denied to any person who does not meet the minimum requirements to be able to carry out the activity safely and harmoniously, either due to lack of physical fitness, inadequate equipment (footwear unsuitable for hiking, lack of warm clothing, etc.), or a disrespectful or inappropriate attitude toward the guide and\/or other participants.<\/p>\n

The technical specifications of the activities are posted on the website and are reminded to the customer in the reservation confirmation message before the activity. It is understood that by paying for the activity, obtaining the ticket, or signing the registration form, the participant is fully informed of the activity, has read the technical specifications, is aware of the rules, and accepts these conditions. <\/p>\n

Terms and conditions for contracting the services offered by Iniciativas Sociales Productivas SLU<\/strong><\/h3>\n

Torcal Alto Visitor Center \u2013 Torcal de Antequera Natural Park<\/strong><\/p>\n

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1. Reservation and payment<\/strong><\/h4>\n

The contracted service(s) must be paid for at least 72 hours before<\/strong> the scheduled delivery date.<\/p>\n

Otherwise, Iniciativas Sociales Productivas SLU<\/strong>.<\/strong>will not be able to guarantee the availability of the necessary resources for the proper execution of the services.<\/p>\n

An invoice will only be issued once payment has been made, not prior to it.<\/strong>
To issue an invoice, the client must provide their tax information in writing <\/strong>via the official email address:
reservas@torcaldeantequera.com <0><\/strong><\/a><\/p>\n

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2. Cancellations<\/strong><\/h4>\n

2.1. Cancellation of activities by the organization<\/strong><\/h4>\n

Activities may be cancelled by the organization when circumstances arise that prevent or advise against carrying them out, including:<\/p>\n